Quiet by Susan Cain

Introvert or extrovert?

It has been a rare occasion to finish an #ICBookclub in-between the day job, volunteering and all the other bits and pieces that go on in life but what a great book to read. I hadn’t ever considered the introvert/extrovert divide that exists, nor had I ever stopped to think about how I would view myself!

Whilst reading through, I reflected on peers and colleagues behaviours. Susan provides some great physiological explanations to help understand further about the behaviours of those around us. Quiet positions the role introverts play within society in a heartwarming manner, encouraging individuals to have more belief in their abilities within the workplace.

Balance within society

Quiet covers how we can reset the balance to help make society more accepting and understanding towards introverts using powerful scenarios that I believe many of us can relate to such as the nerves we feel prior to stepping onto a stage. The messages throughout act as encouragement for those that perhaps have stayed in the background should now push their confidence limits a little further without fear of embarrassment.

Even though the book positively acknowledges the in-balance that exists, it makes the assumption that introverts have low self-esteem and I don’t believe all introverts would relate to this and therefore, nor to the characters presented. For anyone that starts reading Quiet they shouldn’t feel the need to relate themselves in either direction as I feel there is an agreement for overlap but everyone can take away some understanding of themselves.

Everyone has a voice

I close on the thought Quiet provides the opportunity as communications professionals to reflect on how we should draw out the knowledge of introverts across organisations. We need to make sure we seek the ideas and opinions of all our audiences, not just those that shout the loudest, bringing out the stories that many introverts hold back from telling.

Featured image by Olya Adamovich from Pixabay

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